Made-to-order pieces
Every blade is forged after you order it, to your choices. For that reason the 50% deposit is not refundable once forging has begun. Before forging begins, which we confirm with you within two working days of your deposit, you may cancel for a full refund of the deposit, less card processing fees.
Defects
If a blade arrives with a defect in materials or workmanship, write to us within 14 days of delivery with photographs. We will repair or replace it at our cost, including shipping both ways. Natural variation in horn, wood and hand-forged steel is not a defect; it is what you ordered.
Damage in transit
Photograph the packaging and the piece before you do anything else and write to us within 14 days. Shipments are insured; we handle the claim and send a replacement or repair.
Repairs and resharpening
We resharpen any Bohol blade, for life, for the cost of shipping. Handle and sheath repairs are quoted individually and done at the forge by the people who made the piece. Write to hello@boholblades.com with photographs.
Changed your mind?
A finished blade that was made to your order cannot be returned for a refund. If your circumstances change, talk to us; we have sometimes been able to place a blade with another collector.